Best Shipment Tracking Software Tools in 2025

In an e-commerce environment, shipment tracking has become essential for both operational efficiency and customer satisfaction.

Studies show that real-time tracking can reduce delivery delays by up to 58%, making it a powerful tool not just for transparency, but for actual performance improvement.

Shipment tracking software is evolving rapidly, incorporating AI, automation, branded tracking pages, and multi-carrier support to meet rising expectations.

This article provides you with information about the best shipment tracking software tools in 2025, helping you choose the right solution for your e-commerce or logistics needs.

Key Features to Look for in Shipment Tracking Software

• Real-Time Tracking

Provides up-to-date shipment status across all carriers. Helps reduce customer inquiries and increases transparency.
Crucial for a smooth post-purchase experience.

• Branded Tracking Pages

Customize tracking with your logo, colors, and messaging. Offers a consistent brand experience even after checkout.
Encourages repeat visits and brand trust.

• Multi-Carrier Integration

It supports multiple carriers, such as USPS, UPS, FedEx, and DHL, and allows you to track all shipments from one dashboard. Ideal for businesses shipping domestically and internationally.

• Email/SMS Notifications

Automatically notifies customers of key shipment updates. Reduces “Where is my order?” support tickets.
Improves communication and customer satisfaction.

• Analytics and Reporting Tools

Provides insights on delivery performance and delays. Helps optimize logistics and improve carrier selection.
Useful for measuring customer satisfaction and efficiency.

• Returns Management

Simplifies the return process with tracking visibility. Allows automated return labels and status updates.
Improves reverse logistics and customer retention.

• API and Platform Integrations

Connects easily with Shopify, WooCommerce, and other platforms. Enables smooth syncing of order and shipping data. Supports automation and scalability for growing businesses.

Best Shipment Tracking Software Tools in 2025

AfterShip

AfterShip is a comprehensive shipment tracking platform supporting over 1,000 carriers. It offers real-time tracking, branded tracking pages, and automated notifications to enhance the post-purchase experience.

Key Features

• Real-time tracking across multiple carriers.
• Branded tracking pages with customizable design.
• Automated email and SMS notifications.
• Delivery date predictions.
• Analytics dashboard for shipment performance.
• API integration with major e-commerce platforms.

Pros

• Extensive carrier support.
• User-friendly interface.
• Seamless integration with platforms like Shopify and WooCommerce.

Cons

• Advanced features may require higher-tier plans.

Best for

High-volume eCommerce businesses are seeking a scalable tracking solution with robust features.

Route

Route enhances the post-purchase experience by providing visual tracking and shipping protection. It integrates with eCommerce platforms to offer customers real-time updates and peace of mind.

Key Features

• Visual tracking interface for customers.
• Shipping protection against loss, theft, or damage.
• Automated notifications and updates.
• Integration with major e-commerce platforms.

Pros

• Enhances customer trust with shipping protection.
• Engaging visual tracking experience.

Cons

• It may not be necessary for businesses with low-value shipments.

Best for

Customer-centric brands are aiming to improve post-purchase engagement and offer added security for shipments.

Narvar

Narvar focuses on the post-purchase journey, offering tools for tracking, notifications, and returns management. It’s designed to improve customer satisfaction and streamline logistics operations.

Key Features

• Branded tracking pages.
• Delivery notifications and alerts.
• Returns management system.
• Integration with various e-commerce platforms.
• Analytics and reporting tools.

Pros

• Comprehensive post-purchase solutions.
• Enhances customer engagement and loyalty.

Cons

• It may be more suitable for larger retailers due to pricing.

Best for

Mid to large retailers are seeking to optimize the entire post-purchase experience.

ParcelPanel

ParcelPanel offers real-time tracking with branded pages and deep integration with Shopify. It aims to improve customer satisfaction through transparent monitoring and timely notifications.

Key Features

• Real-time tracking across multiple carriers.
• Branded tracking pages.
• Automated email and SMS notifications.
• Comprehensive analytics and reporting.
• 24/7 customer support.

Pros

• Seamless Shopify integration.
• User-friendly interface.
• Reliable customer support.

Cons

• Limited integrations outside of Shopify.

Best for

Shopify merchants are looking for an easy-to-use tracking solution with strong branding capabilities.

Shippo

Shippo is a multi-carrier shipping platform that combines label creation, tracking, and rate comparison. It caters to businesses of all sizes, offering scalability and flexibility.

Key Features

• Integration with carriers like USPS, UPS, FedEx, and DHL.
• Automated label creation and tracking.
• Rate comparison across carriers.
• API access for custom integrations.
• Support for returns management.

Pros

• Wide range of carrier integrations.
• Developer-friendly API.
• Competitive pricing.

Cons

• Some advanced features may require technical expertise.

Best for

Businesses seeking an all-in-one shipping and tracking solution with extensive carrier options.

Tracktor by ShopPad

Tracktor is a Shopify-exclusive tracking solution that provides real-time updates and customizable tracking pages. It’s designed to enhance the customer experience post-purchase.

Key Features

• Real-time tracking for over 1,700 carriers.
• Customizable tracking pages within Shopify.
• Delivery and exception reports.
• Integration with Shopify Flow.
• Tracking API with webhooks.

Pros

• Tailored specifically for Shopify users.
• Easy to set up and customize.
• Enhances customer transparency.

Cons

• Limited to the Shopify platform.

Best for

Small to mid-sized Shopify stores aiming to provide a branded tracking experience.

EasyPost

EasyPost offers a robust shipping API that allows businesses to integrate shipping functionalities into their systems. It supports label creation, tracking, and rate management.

Key Features

• Shipping API with tracking capabilities.
• Integration with major carriers.
• Support for label creation and rate management.
• Scalable solutions for businesses of all sizes.

Pros

• Highly customizable through API.
• Supports a wide range of carriers.
• Scalable for growing businesses.

Cons

• Requires development resources for integration.

Best for

Developers and businesses with custom workflows seeking a flexible shipping API.

17TRACK

17TRACK is a global shipment tracking platform supporting over 2,500 carriers. It offers real-time updates and is suitable for both businesses and individual users.

Key Features

• Tracking support for 2,500+ carriers.
• Real-time shipment updates.
• Bulk tracking capabilities.
• Mobile app for tracking on the go.
• Free plan available.

Pros

• Extensive carrier support.
• User-friendly interface.
• Free version available.

Cons

• Limited customization options for branding.

Best for

International sellers or marketplaces need broad carrier support and bulk tracking capabilities.

Comparison Table: Shipment Tracking Tools at a Glance

Tool	Best For	Pricing	Carrier Support	Branding Options	Integrations	Returns Support
AfterShip	High-volume eCommerce stores.	Free plan, Paid from ~$11/month.	1,000+ carriers.	Branded tracking pages.	Shopify, WooCommerce, BigCommerce, API.	Yes.
Route	Customer-centric DTC brands.	Custom pricing.	Major U.S. carriers.	Visual branded tracking.	Shopify, BigCommerce, Custom.	With shipping protection.
Narvar	Mid to large retailers.	Enterprise pricing.	Dozens of carriers.	Fully branded experience.	Shopify, Salesforce, SAP, others.	Yes.
ParcelPanel	Shopify merchants.	Free, Paid from ~$9/month.	900+ carriers.	Custom Shopify tracking pages.	Shopify, WooCommerce (limited).	Basic returns flow.
Shippo	Shipping + tracking in one.	Free, Paid from ~$10/month.	85+ carriers.	Basic tracking pages.	Shopify, WooCommerce, API.	Yes.
Tracktor	Small to mid-sized Shopify stores.	From ~$8/month.	1,700+ carriers.	Fully customizable pages.	Shopify only.	Basic.
EasyPost	Developers, custom workflows.	Pay-as-you-go API.	100+ carriers.	None (API-based).	Full API access.	Yes (via API).
17TRACK	International sellers or marketplaces.	Free, Premium plans.	2,500+ carriers.	Limited.	Web, API.	No.

How to Choose the Right Shipment Tracking Software for Your Business?

• Match Features to Business Size and Needs

Not all shipment tracking tools are built the same. Smaller stores may only need basic shipment tracking, while larger retailers might require advanced analytics, returns handling, and automation.

• Importance of Branding and Customer Communication

A branded tracking page enhances customer trust and keeps your brand front and center post-purchase. Look for tools that support email/SMS alerts and customized messaging.

• Consider Integration with Existing Platforms

Ensure the software integrates smoothly with your current tech stack, like Shopify, WooCommerce, or your fulfillment provider. Strong API support is vital for custom workflows.

• Pricing and Scalability

Start with a plan that fits your current volume but can scale as your business grows. Review if free or starter plans offer enough, and if the tool becomes cost-effective at higher volumes.

The Last Shot

In 2025, shipment tracking software has become more than just a convenience; it’s a competitive necessity. Whether you’re a small Shopify store or a large-scale retailer, the right shipment tracking tool can enhance customer trust, reduce support tickets, and streamline post-purchase operations.

By carefully considering your business size, integration needs, and branding goals, you can choose a solution that delivers both visibility and value.

FAQs

Further Reading

• 10 Best Shipping APIs For Integrating Shipping Carriers Into Your Business
• 10 Best Universal Package Tracking APIs
• 6 Best Shipping APIs for Shopify