To a customer, the Shipping date, delivery date, estimated delivery date, and estimated delivery time might all sound the same. But as an eCommerce business, you should have a clear idea about each of these variables and how they affect your business. You wouldn’t be surprised when we say that cart abandonment is one of the most frequent issues that eCommerce businesses encounter, and nearly half of your prospective customers will abandon their cart if you don’t provide them with accurate delivery dates and times.
Proactively communicating estimated delivery dates and times not only helps you acquire your customers’ trust but also allows you to compare and select the best shipping service for your shipments. Businesses are constantly on the lookout for cost-effective shipping solutions that allow them to get their products to customers faster while maintaining quality and consistency. They are much more motivated than ever before to find ways to optimize their shipment so that it is faster and less expensive. Let’s clarify what each of these terms means before comparing the estimated delivery dates and times for the three shipping powerhouses – UPS, FedEx, and DHL.
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Estimated shipping date
The estimated shipping date is a best-guess estimate for when the order will be shipped. Because of order fulfillment cutoffs, it’s not always precise and maybe a day or two late.
Estimated delivery date
The estimated delivery date is an informed prediction as to when the order will be delivered to the customer. Since exact delivery dates aren’t always possible, retailers use estimated delivery dates to set clear expectations. Instead of a single date, this is usually shown as a time range. (Example: X to Y date or latest by Y date)
Estimated delivery time
Typically, when a package is about to arrive at your door, you will receive a notification stating that your order will arrive by a certain time tomorrow, and even on the day of delivery, you will receive a similar notification stating that your order is out for delivery and will arrive at your door by Xpm. This is referred to as the delivery time. Your customers must be aware of the delivery status so that they may plan their day accordingly.
What Affects Shipping Dates?
Shipping for eCommerce can be incredibly complicated, and delays can and will happen for a variety of reasons. This timeline is based on specific order-related variables.
Shipping methods and delivery times
The shipping carrier you’re delivering with, the service you’ve chosen, and the shipment location, among other things, all influence transit timeframes. Affordable, slow delivery methods are often not assured and may require multiple forms of transportation, making the process lengthy and susceptible to fluctuating weather and other external circumstances. Usually, the thumb rule is, the greater the distance, the longer the delivery. Expedited and guaranteed services, such as overnight delivery, might assist guarantee the ship and delivery dates if your customers are prepared to pay for it.
Observed federal holidays
Because many businesses are closed on holidays, shipment times can be greatly slowed. If you’re delivering internationally, the sender or receiver may be unaware of the federal holidays in the destination country.
You’ll need to factor in customs if you’re shipping internationally. Customs clearance might take somewhere between a few extra days to several weeks, it’s a smart idea to provide a cushion to avoid missing delivery deadlines.
Slowdowns caused by weather
Weather changes, such as severe rains, snowfall, and damage from natural calamities, may cause your package delivery to be delayed.
Estimated delivery date and time for UPS
If you’re shipping with UPS, you’ll be given an estimated delivery date. UPS ground deliveries, for example, are typically delivered between the hours of 9 a.m. and 7 p.m. on Monday through Friday. Depending on your delivery location, the time may differ. Only a few areas in the United States are eligible for weekend delivery by UPS. The majority of delivery dates and times are determined by the service selected. Everyone prefers a quick delivery. The scheduled delivery date is determined by the day the shipment is received by UPS.
Estimated delivery date and time for FedEx
In 1-5 business days, FedEx Ground typically delivers to all US states. The three FedEx International alternatives – FedEx International Priority, FedEx International Priority Freight, FedEx International Priority Direct Distribution can take anywhere from one to four business days. FedEx is among the most well-known express carriers in the world, with a reputation for providing fast and dependable service. FedEx aims to provide consumers with cost-effective, dependable, and convenient shipping. FedEx delivers between 9 a.m. and 8 p.m. Monday through Friday. You can, however, have your products delivered on weekends and holidays if you pay an additional fee for specialized services. Furthermore, During the holiday season, FedEx, like most delivery services, increases its delivery hours. This is due to the increased demand for shipping services during the Christmas season, and couriers work longer hours to make up for it.
Estimated delivery date and time for DHL
DHL is renowned for its consistent delivery times and low international shipping charges. Depending on your shipping option, DHL delivery timeframes can range from same-day to weeks. In the United States, DHL delivery timeframes range from 2 to 8 working days, depending on service speed, however it does not operate on holidays or weekends. DHL offers international shipping services through DHL eCommerce and DHL Express. DHL eCommerce International offers a 10-day delivery window as a minimum. For low-cost international shipping, DHL eCommerce International is the way to go. Monday through Friday, 8 a.m. to 6 p.m., DHL delivers in the United States. Monday through Friday, 8 a.m. to 6 p.m. for international shipments.
How can ReachShip help?
With ReachShip, you and your customers can easily compare and calculate the estimated delivery dates for the various available services. ReachShip also provides customers with frequent updates regarding delivery dates and times as soon as your shipment is confirmed. As a business, you have the power to compare and select the best shipping service at the most cost-effective prices.
Although shipping dates and times may appear insignificant, they can have a significant impact on your business. Consider working with ReachShip to assist you to optimize your shipment dates if you’re having difficulties keeping them consistent. We hope you now have a clear idea regarding the estimated dates and times for UPS, FedEx, and DHL. If you have any questions regarding delivery timeframes, please let us know in the comments section below.