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How to Obtain Your eParcel Account Credentials?

This article provides step-by-step instructions for obtaining your Australia Post eParcel account credentials, which you can use to calculate eParcel shipping rates, print labels, and track shipments with ReachShip

 

Australia Post, a government-owned corporation, provides postal services in Australia and offers shipping solutions for personal, business, enterprise, and government needs. Through their different services, you can send parcels across Australia and internationally.

 

Now, to get your Australia Post eParcel credentials, you need to follow the steps below:

  1. Sign up/Sign in to the Australia Post Developer Centre
  2. Register for an API key
  3. Create API Secret

 

Sign up/Sign in to the Australia Post Developer Centre

Before starting, make sure you have an eParcel contract account.

 

The Shipping and Tracking API is only available to contract customers, so if you don’t have one yet, fill out the form below requesting an eParcel account and wait for a callback from the Australia Post team. 

 

Once your contract account is created, you can continue.

eParcel Contract account form

 

Next, you’ll need an Australia Post account to log in to the Developer Centre. If you don’t already have one, visit the Australia Post Developer centre and then create an Account.

Sign Up AusPost Developer Center

 

Upon registering, you get a registration confirmation.

AusPost Developer Center Account Confimration

 

Also, you will get an email confirmation to activate your account.

AusPost Developer Center Email Confimation

 

Register for an API key

Go to the Developer Centre and click on Log in and Register under the “Shipping and Tracking” section, as shown in the screenshot below.

Shipping and Tracking Login

 

In the next screen, you’ll be prompted for information that will be needed to register for an API key.

Register for API key

 

Please note, three types of information are requested in this step:

  1. Australia Post eParcel account number – for registering the API using an eParcel account.
  2. StarTrack account number – for registering the API using a StarTrack account.
  3. Same Day service account number – for registering the API using a Same Day service account.

 

Click on the Complete Registration button to proceed further.

 

Next, enter details like your name, company name, email address, and phone number. Choose the desired service(s) and enter the respective account number(s). 

 

For eParcel, select the respective option and enter your account number (use only the last seven digits, excluding the three leading zeroes). 

 

Please note that this will generate a general API key for the selected services. 

Get Australia Post eParcel account number

 

Since you’re using our platform, select “Yes” under Platform Partnership and choose ELEXtensions as the platform. 

 

Click Next to proceed.

ELEXtensions for Paltform Partnership

 

Next, select the Australian state where you will handle your billing. Then, click Send.

Select your Shipmnet Handling States in Australia

 

Note: Once submitted, Australia Post usually takes about 24 hours to process the request. You will then receive an email with your API key. If you don’t get the email, check your spam folder or contact their support team.

 

Create API Secret

The API Secret works like an API Password. To generate one, you’ll need to create a project in your Australia Post account.

 

When you log in to your Developer Centre dashboard with a business account, you’ll see an additional menu called Projects.

 

Note: If you manage multiple stores or organizations, you can create and maintain separate API Secrets by setting up individual projects for each one.

 

To begin, click on the Projects menu and then select Create new project. A pop-up window will appear, asking you to enter a project name and select your required organization. 

 

Sample settings for this step are shown in the screenshot below.

Create a new API project

 

Once the project is created, go to the Overview tab and click on the Manage Access button, as shown below.

Manage AusPost API access

 

A new section called API Access will appear. Here, click on the Create a key button.

Create a new API Key option

 

Next, you’ll be asked to provide a nickname for the key and set a secret value. Once you’ve entered these details, click on the Create key button.

Add API Key nickname and secre value

 

Once the secret key is created, you can view/manage it in the Manage existing keys section as shown in the screenshot below.

Manage existing Australia Post API Keys

 

Finally, you need to enable the services that you’ll be using in your eCommerce store. To do this, click on the “Services” tab and enable the desired services for your store.

Enable Australia Post services

 

Finally, you have your Australia Post eParcel account number (from step 1), API Key (from step 2), and API Password (from step 3).

 

For more information, refer to the Getting Started document.

 

Set up the Credentials in your ReachShip Account

Log in to your ReachShip account

 

Navigate to ‘Carriers’ under ‘Settings’ in the left sidebar.

 

Select ‘eParcel and fill in your FedEx account name, account number, client ID, and client secret. Now, click ‘Save and Validate Settings’.

Add ypur Australia Post eParcel Carrier account to ReachShip

 

This is how you can obtain access to Australia Post eParcel services for using ReachShip.


 

To know how to calculate the shipping costs of Australia Post, DHL, USPS, FedEx, Sendle, and UPS, refer to the article – How to calculate shipping rates using ReachShip?

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