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What is Sendle and how does it work

What is Sendle and how does it work?

Sendle is an Australian virtual courier company, they primarily focus on small and medium sized businesses, individuals and online retailers and they provide services across Australia, Canada and the United states.

Sendle’s USP is its carbon-neutral delivery service, which comes with an inexpensive flat rate shipping fee, no minimum purchase amount, no contracts, and no hidden costs. Sendle is a cost-effective and environmentally friendly shipping solution that simplifies the process of sending parcels domestically and internationally.

This article aims to provide comprehensive knowledge about Sendle and its functionality, giving you a clear understanding of how it works and how you can effectively utilize it for your shipping needs.

What is Sendle?

Sendle is a virtual courier company that was founded in the year 2014 by James Bradfield Moody, Sean Geoghegan and Craig Davis.

In order to streamline international deliveries from Australia, Sendle has partnered with DHL. Additionally, Sendle may be easily integrated with eBay, Shopify, WooCommerce, Etsy and Squarespace.

They claim to provide simple, reliable, affordable and sustainable shipping services for small businesses.

How Does Sendle Work?

Set up an Account in Sendle

Overview of account setting up process

  1. Go to www.sendle.com.
  2. Go to the top right corner and click ‘Get my free account’.
  3. You’ll be prompted to enter your personal or business information. This includes your name, Country, email address, and a password. If signing up as a business, provide additional details like your business name and address.

4. Confirm your email address and your account will be created.

5. Add your contact details.

Sending a Parcel

  1. Access your account on the website.
  2. Click on ‘Send My Parcel’.
    a. Fill in Shipment details
    Origin: Specify the location from which the package is being sent.
    b. Recipient Information:
    Destination: Specify the location to which the package is being sent.
    c. Parcel Details:
    Description: Provide a detailed description of the parcel’s contents.
    Size: Include the dimensions and weight of the parcel.

3. Add billing details.

Tracking and Managing Shipments

Real-Time Tracking Features
Tracking Number: Each shipment is assigned a unique tracking number.
Real-Time Updates: Use the tracking number on the website or in the dashboard to get real-time updates on the parcel’s status.
Notifications: Receive email notifications at key points during the shipping process, such as pickup confirmation, transit updates, and delivery confirmation.

Delivery Process

How Deliveries Are Handled
Pickup: The delivery partner collects the parcel from your specified location.
Transit: The parcel is transported to the recipient’s address. Transit routes and times may vary based on destination.
Delivery Confirmation: The recipient signs for the parcel upon delivery, providing proof of receipt.

Typical Delivery Times
Domestic Shipping: Delivery times vary based on distance. Typically, domestic parcels arrive within 1-5 business days.
International Shipping: Delivery times depend on the destination country and customs processing times.

Handling Special Delivery Instructions
Custom Instructions: Provide any special instructions during the booking process, such as leaving the parcel at a specific location or handling fragile items with care.
Customer Service: Contact the support team to relay additional instructions or address specific delivery concerns.

Last Shot

Sendle offers a user-friendly, reliable, and eco-friendly shipping solution designed to meet the needs of individuals, small businesses, and e-commerce sellers. With its straightforward account setup and comprehensive shipping features including real-time tracking, easy parcel management, and carbon-neutral deliveries Sendle provides a robust alternative to traditional courier services. Whether you’re looking to streamline your shipping processes or contribute to sustainable practices, Sendle’s commitment to affordability, convenience, and environmental responsibility makes it a standout choice in the shipping industry.

FAQs

Which countries do Sendle operate in?

Sendle provides their services in Australia, the United States and Canada.

What type of parcels can I send using Sendle?

Sendle allows you to send a variety of parcels of variable sizes like small, medium and large but there are weight and size limits.

What are the payment methods accepted by Sendle?

Sendle accepts payment via Debit/Credit cards as well as PayPal. Payment has to be done at the time of booking a shipment.

How does Sendle ensure Carbon Neutral Shipping?

By investing in environmental programs, Sendle balances the carbon emissions associated with each package dispatched. As a result, every Sendle shipping is completely carbon-neutral.

How is the Shipping cost calculated in Sendle?

Shipping cost is calculated based on the size, weight and the destination where the parcel has to be shipped.You may obtain an estimate from Sendle on their website prior to making a reservation, and they provide fair rates.

Further Reading

Shreya Nambiar

A creative content writer dedicated to producing engaging and insightful content about WooCommerce.

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